119,390 real hotel bookings turned into an Excel reporting workbook, an executive PowerPoint deck and a one-page Word brief.
Built by Dhruv Rawat. Code and files on GitHub.
37% of bookings were cancelled, losing €16.7M of booked room value.
The earlier a guest books, the more likely they cancel: 10% within a week vs 68% a year or more ahead.
Engaged guests stay: guests who make a special request cancel half as often (22% vs 48%).
Loyalty pays: repeat guests cancel 14.5% vs 37.8% for new guests.
Channel mix: online travel agents bring 53% of revenue; direct bookings cancel least (15%).